I ordered multiple items but only one has arrived, what should I do?

We understand that receiving only one item from an order that contains multiple items can be concerning. However, please rest assured that it is not uncommon for orders with multiple items to be shipped from different warehouses and therefore, may arrive at different times.

If you have not received the remaining items within the expected delivery time frame, we encourage you to reach out to us by submitting a ticket through our website or by speaking with our friendly team on our live chat. Our team will be happy to assist you and provide an update on the delivery status of the remaining items from your order. We will also be able to communicate with the relevant warehouse to ensure that the items are delivered to you as soon as possible.